€ TOTAL    0,00
     FREE DELIVERY
     In the EU for orders
     above € 500

   
TERMS AND CONDITIONS
How to buy.

When you have found the product you want to buy you do as follows:
 
  1. Click on the desired product and choose the right model, color, size in the menu. See sizing guide in the menu. Click add to basket and the desired product is now in the basket. You will automatically be directed to the page. Here you can click on "proceed to payment" or "back to shopping".
  2. Click on "proceed to payment" when you have added all your desired items to the basket. You will now be on the page where you should add your personal information. Fill in the cells with your information. Remember to add a delivery address if it is different to your address. It is normally safer to get delivery to a compay address where there is always people within the normal working hours. Click apply for newsletter if you want that. Click proceed and choose method of payment. We accept major debit and creditcards. Choose method of delivery and click proceed.
  3. You will now see your order. You will have to accept our terms and conditions before proceeding. You can read them directly from this window. After that you click on "approve order"
  4. You are now on the payment page. Here you type in your card number on the front of your card and the 3 security digits on the back of your card. After that you type expiry date and click approve order - and you have now completed the transaction. Now you see your order confirmation and you can print it strraight away. You will also receive the order confirmation on the E-mail address you have given. We recommend that you keep your order confirmation until you have received your goods. We do not charge your card before we actually send the goods. All prices on www.icanbike.dk are in € (unless you choose the danish version for Danish customers) and they are including Danish VAT of 25%. 


Debit and credit cards accepted
We accept the following cards:
Dankort
, Visa
, MasterCard
, Maestro, Visa Electron
, JCB
, American Express.

We do NOT charge for the use of debit or creditcards.

Returns
All goods are included in the Danish law "Købeloven" and the statuary right of returns. We offer 14 days full right of return or swap form the date of delivery.
This right is subject to us receiving the product back in perfest and resaleable condition - as when you received it.
The product should be immediately resaleable.
If the product is damaged, and it is not due to any action of icanbike.dk we are entitled to refuse the return of the goods. You should also return the original packaging undamaged, if any - and it should not be the outer transport package.

Swapping/exchange
If you want to swap your product to another product form icanbike.dk you sould return the goods and make a new order. The we will refund the returned product and charge for the payment of the new order as a normal order.

Money Back Policy
We will debit your card of payment for the amount you have paid for the product excl. freight charges if you want to return the product. If the product is damaged at delivery we will cover the freight charges as well plus your costs of returning the product. Please send us an E-mail before returning damaged or faulty products.
For security reasons we can only debit the card you used for the payment.

Returning
Use the packaging in which you received the goods when you return any product. Remember to write our address on the packaging.
Remember to enclose the invoice/order comfirmation so we know who has sent the package.
Please sent the package as an insured package. If not it is your responsibility that the package is returned back to us. 
If the product is not damaged or faulty the customer will cover the return costs.
Please always send us an E-mail before you return any goods.

Claims
All goods are subject to the Danish law "Købeloven" and you have got 2 years to claim for a product. We thourougly check and control all goods before shipment.
Should a product be faulty or damaged, please send us an e-mail immediately after receiving it to info@icanbike.dk or call us on +45 2257 8351
We will always find a good solution in each case like replacing the product, organizing repair, make a fair price reduction or taking the product back for a refund.
You have to contact us within reasonable time after discovering the fault on the product.
The right to claim does not cover normal wear and tear, lack of maintenance or misuse.

The goods should be returned to:

Icanbike.dk – Showroom
C/O Centrum Fliser,
Mandal Allé 17,
5500 Middelfart 
Denmark

Enclose a copy of the invoice/order confirmation and write on that what is wrong with the product.
Make sure the packaging is protecting the product for the transport.

Liability
Icanbike.dk shall not be liable under any circumstances to the Buyer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise. No coverage from icanbike.dk can exceed the price the customer has paid for the product.

Compensation & product responsibility
Icanbike.dk do not offer compensation for product responsibility unless the buyer can prove and justify that the damage is caused by acts of icanbike.dk.

Icanbike.dk can not be made responsible for any indirect losses which is caused by a fault of the delivered product or service. If a third party calims product responsibility to icanbike.dk the buyer is obliged to make sure sure that icanbike.dk do not have any losses exceeding what it is limited to in these paragraphs.

Statuary right of the product
The statuary right of the Product belongs to icanbike.dk until the entire price has been paid in full. This means that icanbike.dk can claim the product back if the buyer does not pay the price in full.



Personal information
At Icanbike.dk all personal information is treated according to the Danish law of Persondata and we respect all guidelines form the Danish consumer association "Forbrugerstyrelsen". We only use your information to see through the purchase you have made. We need the following information form you: Name, address, phone no and E-mail address.

Precautions
All prices are including Danish VAT of 25%. The information on www.icanbike.dk is subject to mistakes of prices, printing, typing mistakes, wrong specifications or prices due to the web-shop not being updated, price changes from suppliers, rate of exchange changes or sold out goods. If an ordered product is sold out we will send you an E-mail and your order is cancelled. Have you ordered more products we will send you what is not sold out. Then we will, of course, only charge your card for the products being delivered. The terms and conditions are subject to Danish law and icanbike.dk will decide where court action can be taken.

Delivery within the E.U.
Ordrers over €500 will be delivered within the E.U. free of delilvery charge. Orders below €500 will be subject to a delivery charge of € 35 pr. order within the E.U.
We can deliver worldwide and we have very good transport arrangements and prices.
If you live outside the E.U. please send us an E-mail and we will quote you transport prices for your order.

The order will be sent according to the information about time of delivery stated on the product. If a delay occurs we will inform you by E-mail.

The goods have not arrived?
If our transporter has lost a package we will refund you when we have received our refund from the transporter.



Delivery and force majeure
The delivery date we give is approximate and subject to delays or mistakes from our sub-suppliers and to force majeure and other circumstances beyond the control of icanbike.dk. Delays due to that will postpone the time of delivery and is not considered a fault or mistake by icanbike.dk. 

Cancellations and changes
Cancellations or changes of orders can only be made after written approval of icanbike.dk. If an order is already sent on the time of cancellation the buyer will pay for the return transport of the order.
Any questions or input to us is very welcome. Send an e-mail to info@icanbike.dk or give us a ring on +45 2257 8351.

 

 
Icanbike ApS | Storebæltsvænget 26 | DK-5500 Middelfart
info@icanbike.dk | Phone +45 6016 3100 | CVR DK: 34 62 45 50